FG Patton Solicitors make shortlist in National Customer Service Awards
- By Rory Patton
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- 07 Sep, 2018
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FG Patton Solicitors has been recognised for its outstanding customer service to its clients by The ESTAS, the biggest award scheme in the UK residential property industry.

The ESTAS Group which highlights the best firms for customer service involved in the home moving process has revealed its annual shortlist for their 2nd annual Conveyancer Awards. The results are based purely on feedback received from customers who were asked a series of questions about the service they received during the home moving process. Over 7,000 customers completed a survey providing 175,000 pieces of data relating to customer service delivered by conveyancing firms taking part.
Conveyancing firms across the UK have been shortlisted regionally and nationally. The winners will be announced at the 2nd annual ESTAS Conveyancer Awards on 19th October at the prestigious Grosvenor House Hotel in Mayfair London.
Rory Patton the firm's director said “We’re absolutely delighted to have made it on to this year’s shortlist. We are passionate about the level of service we deliver to our clients and we know they always have a choice. This proves all the hard work the team put in has paid off”.
Katriona O’Hare, Head of Customer Experience of lead sponsor SearchFlow said “These awards have quickly become the benchmark for customer service in the conveyancing sector. I would like to congratulate all those shortlisted in this year’s awards and look forward to seeing the winners on stage in October.”

Our office is now closed for the Christmas holidays and will re-open on Thursday 2nd December 2025 at 9.00am. Wishing all our clients a merry Christmas and happy New Year.



It was great to see the hard work and dedication of the team being recognised and a great night was had by all those who attended.

I will be attending ‘Meet the Experts’ – a great event for business owners and entrepreneurs, where you have the chance to meet industry experts to discuss and brainstorm how to improve and grow your own business.
If you are interested in attending, sign up for free via Eventbrite:
https://www.eventbrite.co.uk/e/meet-the-experts-tickets-718396963657
Date and time: Tue, 14 Nov 2023 - 1pm – 5pm
Location: THE JUNCTION, 12 Beechvalley Way Dungannon BT70 1BS
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